Shipping policy

Order cutoff.
Orders placed by 3:00 PM Central are ready the next business day. Orders after 3:00 PM are ready the following business day. Special order items have longer lead times, and we'll confirm the ready date with you.

Pickup.

Contactless curbside pickup.
Pickup is at 2222 Kirkman Street, Lake Charles, LA 70601, Monday through Friday, 9:00 AM to 4:00 PM. When you arrive, stay in your vehicle and call us at 337-387-2219. We'll bring your order right out to your car. There's no minimum on pickup orders.

Local delivery.
We deliver within 10 miles of Lake Charles. Delivery fees and minimums depend on distance and are shown at checkout. Deliveries are handled by our local delivery partner. Someone should be available to receive refrigerated and frozen items at the delivery address.

We don't ship.
We don't ship orders by mail or parcel carrier.

Out-of-stock items.
If an item is unavailable, we'll contact you before substituting anything. You'll never be charged for items you don't receive.

Questions?
Call or text 337-387-2219, or email orders@fooddepotexpress.com.